We are a fast growing National SACCO with a country-wide membership from Government Ministries and Parastatals, private organizations and individuals.
Hazina Sacco Society wishes to urgently recruit for the following positions:-
- Administrative Secretary
- Loans Assistant
- Loans Recovery Assistant
- Marketing Assistant
- Customer Care Assistant
- Teller
Join Hazina Sacco Society Ltd
Hazina Sacco Society Ltd is a fast-growing national Sacco with a diverse membership base drawn from Government Ministries, Parastatals, private organizations, and individuals across the country. We are committed to providing excellent services to our members and fostering growth for both our organization and team members.
We are currently seeking passionate, dynamic, and qualified individuals to join our team in the following positions:
1. Administrative Secretary (1 Post)
Job Description:
The Administrative Secretary will be responsible for providing administrative and secretarial support to the organization. Key duties include:
- Managing day-to-day office operations, including scheduling appointments and coordinating meetings.
- Maintaining records and filing systems, ensuring easy retrieval of information.
- Preparing correspondence, reports, and presentations as required.
- Managing communication within and outside the organization, including handling phone calls and emails.
- Assisting in drafting agendas and taking minutes during meetings.
- Performing other administrative tasks to support the smooth running of the office.
Personal Attributes:
- Excellent organizational and time management skills.
- Strong communication and interpersonal skills.
- Detail-oriented with a focus on accuracy.
- Ability to handle sensitive information with utmost confidentiality.
2. Loans Assistant (1 Post)
Job Description:
The Loans Assistant will assist in processing, disbursing, and managing loans for members. Key responsibilities include:
- Evaluating and processing loan applications to ensure compliance with Sacco policies.
- Preparing and maintaining accurate loan documentation.
- Monitoring loan repayments and ensuring timely follow-ups on overdue accounts.
- Generating and analyzing loan performance reports.
- Supporting members with loan-related inquiries and providing excellent customer service.
Personal Attributes:
- Excellent communication skills.
- Strong interpersonal skills.
- Ability to work under pressure and meet strict deadlines.
- A team player with a proactive approach to tasks.
3. Loans Recovery Assistant (1 Post)
Job Description:
The Loans Recovery Assistant will focus on managing delinquent accounts and ensuring efficient loan recovery processes. Key duties include:
- Identifying and following up on overdue loans.
- Negotiating repayment plans with members to recover outstanding balances.
- Maintaining updated records of loan recovery activities.
- Preparing and presenting recovery reports to management.
- Ensuring adherence to legal and Sacco guidelines during the recovery process.
Personal Attributes:
- Strong negotiation and communication skills.
- Good interpersonal skills with a member-centric approach.
- Ability to work efficiently under tight deadlines.
- Team player with high levels of integrity.
4. Marketing Assistant (1 Post)
Job Description:
The Marketing Assistant will be responsible for promoting Hazina Sacco’s products and services while building the Sacco’s brand presence. Key responsibilities include:
- Developing and executing marketing campaigns to drive member acquisition and retention.
- Conducting market research to identify member needs and competitive trends.
- Managing the Sacco’s digital and social media platforms, creating content, and engaging with the audience.
- Organizing and participating in member engagement events.
- Assisting in preparing marketing reports and budgets.
Personal Attributes:
- Excellent sales and negotiation skills.
- A passion for brand marketing and innovation.
- Strong communication and presentation skills.
- Good planning and organizational abilities.
5. Customer Care Assistant (1 Post)
Job Description:
The Customer Care Assistant will handle member inquiries and provide exceptional customer service to enhance member satisfaction. Key duties include:
- Attending to member inquiries through various communication channels.
- Resolving complaints and escalating unresolved issues to relevant departments.
- Educating members on Sacco products and services.
- Maintaining an updated record of member interactions and feedback.
- Supporting member engagement initiatives.
Personal Attributes:
- Excellent communication skills.
- Strong interpersonal skills.
- Passion for delivering outstanding customer service.
- Ability to work in a fast-paced environment.
6. Teller (1 Post)
Job Description:
The Teller will manage member transactions while maintaining high levels of accuracy and efficiency. Key responsibilities include:
- Handling cash deposits, withdrawals, and payments from members.
- Verifying and processing transactions in line with Sacco policies.
- Balancing cash and reconciling transaction records at the end of each day.
- Assisting members with account-related inquiries.
- Ensuring compliance with financial regulations and Sacco standards.
Personal Attributes:
- Excellent communication skills.
- Passion for customer service.
- Good interpersonal and problem-solving skills.
- High attention to detail and accuracy.
How to Apply
Interested candidates meeting the above requirements are encouraged to apply by completing the online application form at Apply Now.
After completing the application form, submit your detailed Curriculum Vitae (CV) and cover letter to hr@hazinasacco.or.ke. Applications must be received on or before 17th January 2025. Only shortlisted candidates will be contacted.
Hazina Sacco is an equal opportunity employer.
