Job Opportunities at Safaricom: Join Our Talent Community
At Safaricom, we understand that our people are our most valuable asset. They are integral to achieving our vision of transforming lives. That’s why we are committed to creating a working environment that supports our staff.
With access to wellness programs, crèche facilities, subsidized gym services, leisure amenities, regular social events, competitive salaries, and career advancement opportunities, we ensure that every team member can thrive. If you are passionate about making a meaningful impact, we invite you to explore the exciting career opportunities available at Safaricom.
We are currently looking to fill the following key positions:
1. Product Lead – Financial Markets Digitization
Location: Nairobi, Kenya
Posting Date: 19/12/2024
Job Description:
As the Product Lead for Financial Markets Digitization, you will spearhead the development and execution of strategies that transform financial markets through digital solutions. You will be responsible for leading cross-functional teams to design, implement, and enhance digital platforms within the financial markets sector. Collaborating with stakeholders, both internal and external, you will ensure the seamless integration of innovative technologies that elevate the customer experience.
Key Responsibilities:
- Lead the financial markets digitization product strategy.
- Manage the development, rollout, and optimization of digital products in financial markets.
- Collaborate with cross-functional teams to ensure timely delivery of projects.
- Conduct market analysis to stay ahead of industry trends and ensure product competitiveness.
- Oversee the continuous improvement of products based on customer feedback.
How to Apply:
Apply now to join our Public Sector Digital Transformation Department.
2. Engineer – Fixed Network Customer Support
Location: Kenya
Posting Date: 19/12/2024
Job Description:
The Fixed Network Customer Support Engineer will be part of the Technology Fixed Network Solutions department. In this role, you will be responsible for providing technical support and ensuring the smooth operation of Safaricom’s fixed network infrastructure. You will act as a technical expert, offering support and troubleshooting to resolve network issues promptly.
Key Responsibilities:
- Provide technical support for Safaricom’s fixed network infrastructure.
- Troubleshoot network issues and collaborate with other departments to resolve them.
- Ensure optimal network performance through proactive monitoring and maintenance.
- Work with the customer support team to address network-related queries and issues.
- Participate in the development and implementation of new network solutions.
How to Apply:
Apply now to join Safaricom’s Technology Division.
3. Engineer – Fixed Delivery Assurance
Location: Kenya
Posting Date: 19/12/2024
Job Description:
As the Fixed Delivery Assurance Engineer, you will ensure the smooth delivery and operational stability of Safaricom’s fixed network solutions. This role involves monitoring network performance and working closely with the delivery teams to ensure projects are completed on time and meet quality standards.
Key Responsibilities:
- Ensure timely and efficient delivery of fixed network solutions.
- Monitor the implementation of network projects to ensure compliance with specifications.
- Collaborate with cross-functional teams to resolve delivery challenges.
- Perform regular assessments to identify areas for improvement in network delivery.
- Track progress and report on key performance indicators related to network delivery.
How to Apply:
Apply now to be part of Safaricom’s Technology Division.
4. Engineer – Fixed Network Support
Location: Kenya
Posting Date: 19/12/2024
Job Description:
The Fixed Network Support Engineer will play a key role in maintaining the performance and reliability of Safaricom’s fixed network infrastructure. You will provide ongoing support and troubleshooting, ensuring minimal service disruptions and improving network uptime.
Key Responsibilities:
- Provide day-to-day support for Safaricom’s fixed network infrastructure.
- Troubleshoot and resolve network issues promptly to minimize service disruptions.
- Collaborate with engineering teams to improve network performance.
- Participate in the installation and configuration of new network equipment.
- Conduct regular inspections and preventative maintenance of fixed network components.
How to Apply:
Apply now to be part of Safaricom’s Technology Division.
5. Engineer – Network Assurance
Location: Nairobi, Kenya
Posting Date: 16/12/2024
Job Description:
As the Network Assurance Engineer, you will be responsible for ensuring that Safaricom’s network infrastructure meets the highest quality standards. This includes proactively identifying issues and collaborating with teams to resolve network performance challenges. You will also ensure compliance with industry regulations and internal quality guidelines.
Key Responsibilities:
- Monitor network performance and identify areas for improvement.
- Collaborate with internal teams to resolve network performance issues.
- Ensure that network infrastructure complies with industry standards and regulations.
- Conduct regular audits to identify potential risks and optimize network assurance processes.
- Provide feedback on network reliability and performance to enhance service quality.
How to Apply:
Apply now to join Safaricom’s Business Assurance department.
6. M-Pesa Africa – Senior Manager Compliance & Controls
Location: Nairobi, Kenya
Posting Date: 06/12/2024
Job Description:
The Senior Manager Compliance & Controls will be responsible for overseeing compliance and internal control frameworks within M-Pesa Africa. You will lead a team to ensure that all processes and operations comply with relevant laws and regulations. Your role will also involve identifying and mitigating risks to safeguard M-Pesa’s operations and reputation.
Key Responsibilities:
- Lead compliance and controls initiatives across M-Pesa Africa operations.
- Develop and implement strategies to mitigate compliance risks.
- Ensure adherence to local and international regulatory requirements.
- Conduct internal audits and assessments to ensure compliance.
- Provide guidance and training to staff on compliance best practices.
