Equity Bank is one of the region’s leading banks whose purpose is to transform the lives and livelihoods of the people of Africa socially and economically by availing them modern and inclusive financial services that maximize their opportunities.
With a strong footprint in Kenya, Uganda, Tanzania, Rwanda, South Sudan and DRC Congo, Equity Bank is now home to over 12 million customers – the largest customer base in Africa.
Are you ready to take the next step in your career? We are offering dynamic and rewarding opportunities for experienced professionals in various fields. Join our team and be part of a mission-driven organization that values innovation, collaboration, and excellence.
Explore the following open positions:
1. Customer Experience (CX) Communications Assistant
Location: Kenya
Closing Date: December 27, 2024
Job Description:
As the CX Communications Assistant, you will be responsible for ensuring seamless communication across all customer experience initiatives. Your role will involve creating engaging content, coordinating internal and external communications, and supporting campaigns to enhance customer satisfaction. This position requires creativity, strong organizational skills, and a keen understanding of customer needs.
2. Senior Manager, Service Monitoring & Quality Assurance
Location: Kenya
Closing Date: December 27, 2024
Job Description:
As the Senior Manager for Service Monitoring & Quality Assurance, you will lead efforts to ensure the delivery of top-notch services across all operational areas. Your responsibilities will include developing monitoring frameworks, conducting quality audits, and driving continuous improvement to enhance service excellence. This role demands strategic thinking and strong leadership capabilities.
3. Customer Experience Business Partner – CX Design
Location: Kenya
Closing Date: December 27, 2024
Job Description:
In this role, you will collaborate with stakeholders to design and implement customer experience strategies that drive satisfaction and loyalty. Your tasks will include mapping customer journeys, identifying pain points, and creating innovative solutions that align with business goals. This position requires expertise in CX design methodologies and a customer-centric mindset.
4. Sports Officer (Senior Officer)
Location: Kenya
Closing Date: December 24, 2024
Job Description:
The Sports Officer will oversee the development and implementation of sports programs aimed at promoting physical well-being and engagement. Key responsibilities include organizing events, managing budgets, and building partnerships with stakeholders. This role requires excellent coordination skills and a passion for sports development.
5. Senior Manager Communication & Engagement
Location: Kenya
Closing Date: December 27, 2024
Job Description:
As the Senior Manager for Communication & Engagement, you will drive the organization’s internal and external communication strategies. Your responsibilities will include crafting compelling messages, managing media relations, and fostering stakeholder engagement to enhance the brand’s reputation.
6. Assistant Manager, Wellness
Location: Kenya
Closing Date: December 23, 2024
Job Description:
The Assistant Manager for Wellness will spearhead programs that promote employee well-being. Your duties will include planning wellness activities, conducting health awareness sessions, and collaborating with teams to foster a positive work environment. This role is ideal for someone passionate about employee health and wellness.
7. Relationship Manager – Corporate Banking
Location: Kenya
Closing Date: December 23, 2024
Job Description:
As the Relationship Manager, you will be responsible for managing and growing a portfolio of corporate banking clients. Your role involves identifying business opportunities, providing tailored financial solutions, and ensuring high client satisfaction. This position requires strong networking and relationship-building skills.
8. Head of Corporate Asset Quality
Location: Kenya
Closing Date: December 23, 2024
Job Description:
The Head of Corporate Asset Quality will oversee the assessment and management of asset quality within the corporate portfolio. Your responsibilities will include developing risk management strategies, conducting regular reviews, and ensuring compliance with regulatory standards. This role requires in-depth knowledge of corporate banking and asset management.
9. Senior Manager, USSD & STK Channels
Location: Kenya
Closing Date: December 16, 2024
Job Description:
As the Senior Manager for USSD & STK Channels, you will lead the development and optimization of mobile banking channels to ensure seamless customer experiences. Your tasks include implementing new features, analyzing performance metrics, and driving customer adoption.
10. Director of Operations – Equity Afia
Location: Kenya
Closing Date: December 16, 2024
Job Description:
The Director of Operations will oversee the strategic and operational management of Equity Afia’s healthcare facilities. Responsibilities include optimizing resources, ensuring quality service delivery, and driving operational efficiency across the network.
11. General Manager – Finance (Equity Afia)
Location: Kenya
Closing Date: December 16, 2024
Job Description:
As the General Manager for Finance, you will manage the financial operations of Equity Afia. Key responsibilities include financial planning, budgeting, and ensuring compliance with accounting standards to support organizational goals.
12. Regional Operations Manager (Equity Afia)
Location: Kenya
Closing Date: December 16, 2024
Job Description:
The Regional Operations Manager will oversee healthcare operations in designated regions. Duties include managing staff performance, ensuring service quality, and implementing operational strategies to meet organizational objectives.
13. Head of Human Resource (Equity Afia)
Location: Kenya
Closing Date: December 16, 2024
Job Description:
The Head of Human Resource will lead the HR function, focusing on talent acquisition, performance management, and fostering a positive workplace culture. This role is central to aligning HR practices with the organization’s strategic goals.
14. General Manager, Business CFCC Risk Assessments & Governance
Location: Kenya
Closing Date: December 13, 2024
Job Description:
This position involves overseeing risk assessments and governance frameworks within the business. Responsibilities include evaluating compliance risks, developing mitigation strategies, and ensuring adherence to regulatory requirements.
15. General Manager, Business CFCC Operations
Location: Kenya
Closing Date: December 13, 2024
Job Description:
The General Manager for CFCC Operations will manage compliance and risk operations across business units. Key duties include implementing compliance frameworks, monitoring adherence, and driving operational excellence.
16. Senior iOS Engineer
Location: Kenya
Closing Date: Open Until Filled
Job Description:
As a Senior iOS Engineer, you will develop and maintain high-quality mobile applications. Responsibilities include designing app architecture, implementing features, and ensuring optimal performance for users.
17. Senior Backend Developer (.Net)
Location: Kenya
Closing Date: Open Until Filled
Job Description:
As a Senior Backend Developer, you will build and optimize server-side applications. Tasks include creating APIs, enhancing system functionality, and ensuring scalability and security.
