Key Responsibilities:
Relationship Management & Customer Experience
- Responsible for selling all assigned product lines and all sales and business development for new and assigned business portfolio.
- Achieve business growth of the Business portfolio (Both Assets and Liabilities) ensuring income, quality and portfolio growth targets are achieved.
- Ensure all client documents are dispatched to Bancassurance team within 24hours.
- Ensuring that the insurance policies sold to customers match their long-term financial needs by providing effective advice, competitive quotes and ensuring compliance with the rules and guidelines as set by the underwriters and other providers.
- Prepare relevant production / activity reports i.e. Retail and sales performance reports.
Personal Leadership & Development:
- Preparing an annual Personal Development Plan (PDP) and ensuring its actualization.
- Adherence to the banks policies and procedures, dress code, code of conduct, HR policies and procedures and follows laid down grievance and disciplinary procedure to ensure a conducive work environment.
- Adhere to the set number of learning/training hours are achieved for self and direct reports, through E-learning and Internal training activities.
Risk & Compliance
- Comply with the Bank’s AML & CFT policy as defined in CBK Prudential guidelines
- Comply with risk control processes that are designed to eliminate or minimize AML-CFT risk exposure and potential losses
- Embrace system-based compliance practices in high-risk activities
- Ensure that the bank does not transact business with persons whose names match those on the sanctions lists in the Finance day to day business.
- Immediately report any suspicious transactions or activities to the compliance function
DECISION MAKING AUTHORITY
Role is guided by policy.
ACADEMIC BACKGROUND
- University degree or above in a relevant business discipline e.g. business administration or finance.
WORK EXPERIENCE
- At least 1-year experience in selling Bancassurance or Insurance related products.
SKILLS & COMPETENCIES
- Knowledge of bank legislation and policies.
- Knowledge and experience of Insurance will be an added advantage.
- Advanced knowledge in MS office i.e. MS Excel and MS Word.
- Highly presentable with excellent presentation skills.
- Excellent Business Acumen and good report writing skills.
- Good decision making and problem – solving abilities.
PROFESSIONAL CERTIFICATION
- COP or any other professional qualification in Insurance
