The Judicial Service Commission (JSC) will conduct interviews for its 2025 Internship Programme via mobile phone on 25th June 2025, between 9:00 am and 12:00 noon. This method ensures convenience and inclusivity, especially for applicants in remote areas. However, it also demands a unique approach to preparation, different from traditional face-to-face interviews.
Whether you’re shortlisted for the Degree or Diploma Internship category, it’s essential to understand how to excel in a mobile phone interview. This article provides a comprehensive guide on how to prepare, what to expect, and how to present yourself effectively.
1. Understand the Format and Expectations
Unlike in-person interviews where body language and visual cues support communication, a mobile phone interview relies solely on your voice, tone, clarity, and verbal responses. The interviewer will form their impression based entirely on what and how you communicate.
You will not see your interviewer, and they cannot observe your demeanor or attire. Therefore, the words you choose, the tone you use, and how confidently you express yourself are critical.
Ensure you have a clear understanding of the position for which you applied, whether it is in Human Resource Management, ICT, Supply Chain Management, or any other area. Know the job description, responsibilities, and the role of the Judiciary in public service.
2. Check Your Mobile Phone and Network Signal
Before the interview date:
- Make sure your mobile phone is in good working condition. If your current device is faulty or unreliable, consider borrowing a more reliable handset for the day.
- Ensure your battery is fully charged. Keep a power bank or charger nearby.
- Check your mobile network signal in the location where you plan to take the call. If the signal is weak, find an alternative place in advance where the signal is strong and stable.
- Disable call waiting and avoid locations with frequent interruptions or background noise.
- Use a SIM card that you indicated in your application. This is the number the JSC will use to reach you.
3. Prepare Your Documents and Workspace
Although the interview is via phone, prepare as if you were attending a physical interview. Set up a quiet and tidy workspace where you can focus entirely on the conversation. Keep the following documents nearby for easy reference:
- Your National Identity Card
- Copies of your academic and professional certificates
- Your application details, including the job reference number
- A notepad and pen for taking notes
Having these items at hand helps you respond accurately to questions about your qualifications, dates, and roles.
4. Dress Professionally
Even though the interviewer will not see you, dressing formally puts you in a professional mindset. Studies show that people perform better when they are dressed appropriately for an important task. Treat the call with the seriousness it deserves. Wear clean, neat clothes and sit in an upright posture during the interview.
5. Know the Organisation and the Internship Role
Do some research on the Judicial Service Commission and the Judiciary of Kenya. Understand their mandate, values, and structure. Be able to articulate how your education and personal values align with public service and justice.
Familiarize yourself with the expectations of your selected deployment area. For example:
- If applying for ICT, understand basic system management and cybersecurity principles.
- If your area is Supply Chain Management, know the principles of procurement and public sector supply frameworks.
- For General Graduate Trainees, understand how courts function, the importance of legal documentation, and public service ethics.
6. Practice Common Interview Questions
Rehearse answers to common internship interview questions. Since your voice is the only tool you have, practice speaking clearly, calmly, and confidently. Possible questions include:
- Tell us about yourself.
- Why did you apply for this internship?
- What do you know about the Judicial Service Commission?
- How does your education prepare you for this role?
- What are your strengths and weaknesses?
- How do you handle pressure or tight deadlines?
- Describe a time you solved a problem or overcame a challenge.
Keep your answers concise and structured. Avoid long-winded responses, and stick to relevant information.
7. Practice Voice Clarity and Tone
Speak with confidence and enthusiasm. Since the interviewer cannot see your body language, your tone should convey interest and professionalism. Avoid speaking too fast or too slowly. Practice the following:
- Enunciate words clearly
- Use a calm and steady tone
- Pause briefly before answering to organize your thoughts
- Avoid filler words like “uh”, “um”, and “you know”
Try recording yourself and listening back to identify areas of improvement.
8. Avoid Interruptions and Distractions
On the day of the interview:
- Inform household members or roommates in advance not to interrupt.
- Turn off the radio, TV, or other background noise sources.
- Switch off call or message alerts, alarms, or app notifications that may distract you during the call.
- Place your phone on silent for other calls or enable “Do Not Disturb” mode, if possible.
Make sure you are seated and composed at least 20 minutes before your time slot. Being mentally calm will help you focus better.
9. Listen Carefully and Do Not Interrupt
Pay close attention to the questions being asked. Let the interviewer finish before responding. If you do not hear the question properly, politely ask them to repeat it.
Example: “Excuse me, I didn’t quite catch the last part of your question. Could you please repeat it?”
This is better than guessing the question or giving an irrelevant answer.
10. Be Honest and Genuine
Answer questions truthfully. If you do not know something, it’s better to admit it than to pretend. Interviewers appreciate honesty and self-awareness. If you’re asked about a weakness, describe it honestly but mention the steps you are taking to improve.
For instance: “I tend to be a perfectionist and sometimes take longer to complete tasks, but I’ve been working on improving my time management by setting clearer personal deadlines.”
11. Prepare Questions in Case You’re Asked
Sometimes, interviewers ask whether you have any questions for them. While not mandatory, it is a chance to show interest. Prepare a question such as:
- What are the key qualities you look for in a successful intern?
- Will interns have opportunities to participate in court proceedings or judicial processes?
- Are there opportunities for mentorship during the internship?
Avoid asking about salary or benefits since these have already been stated in the job advert.
12. Closing the Interview
At the end of the interview:
- Thank the interviewer for the opportunity.
- Reaffirm your interest in the internship.
- Ask if there is any further information you need to provide.
Example: “Thank you for your time today. I appreciate the opportunity to interview and learn more about the JSC Internship Programme. I remain very interested in contributing to the Judiciary and am available for any follow-up if needed.”
13. After the Interview
Once the interview ends:
- Make a few notes about the questions asked and how you responded. This can help you reflect and improve for future interviews.
- Avoid repeatedly calling or messaging the JSC unless explicitly instructed. Wait for the next communication, which will likely come via SMS or official announcement.
- Keep all your documents in order and remain prepared in case you are selected for the next steps.
Take Aways
A mobile phone interview, though different from in-person meetings, can be equally effective if approached with the right preparation. It tests your communication skills, clarity of thought, and professionalism.
By following the tips above, you will improve your chances of making a strong impression during the JSC Internship interviews. This is an excellent opportunity to begin your professional journey in public service. Prepare well, stay calm, and speak confidently. Let your voice convey the potential, ambition, and readiness you bring to the Judicial Service Commission.
