Academic Advisor
United States International University-Africa, is a Higher Learning Institution based in Nairobi, Kenya and is the most diverse university in East and Central Africa with about 7,000 students from over 60 nations, and a global network of more than 25,000 alumni.
USIU-Africa is the only university in Sub-Saharan Africa whose degree programs are accredited by both the Kenya Government through the Commission for University Education (CUE), and by the American Government through the WASC Senior Colleges and Universities Commission (WSCUC).
In line with our commitment to providing quality, affordable education through world-class service delivery platforms, USIU-Africa is seeking to recruit a suitable and qualified candidate for the following position:
Academic Advisor – (Internal Advert)
Key Responsibilities
- Advise students on program requirements and course selection.
- Assist in registration and orientation of new students and faculty.
- Analyze course registration and scheduling data and submit reports to Principle Academic Advisors for decision-making.
- Design data collection instruments and analyze demographic data of students, including employment data, and to prepare reports for the Principal Academic Advisor for the purpose of decision making.
- Respond to program inquiries by parents, sponsors, universities, local business community and prospective students in consultation with academic deans and PAA.
- Manage the relationship between faculty and university on all advising and administrative matters including examination, class schedules, classroom allocations and faculty class attendance.
- Analyze local and international programs and submit reports to PAA for decision-making.
- Prepared student advising materials and publications and assisted in updating the departmental website.
- Analyze credit transfer applications for the PAA.
- Prepare presentations for the PAA, and deans for student orientation and faculty meetings.
- Prepare departmental brochures and presentations in consultation with academic deans & PAA for marketing the schools.
- Prepare course and examination schedules in collaboration with academic deans and PAA.
- Participate in the invigilation of students during the final examination.
- Carry out any other duties that PAA or academic deans may assign.
Qualifications /Educational/Professional/experience)
- A bachelor’s degree in education, counseling, psychology, or a related field from an accredited institution.
- At least 1–2 years of experience in a student/Client support or advisory capacity, preferably within a university or higher education environment.
- Strong interpersonal and communication skills, both verbal and written.
- Ability to build rapport with students and provide personalized academic support.
- Excellent organizational and time-management skills.
- Proficiency in using office tools such as Microsoft Office Suite, database, or student information systems.
- Problem-solving and conflict-resolution abilities to address student challenges effectively.
- Knowledge of institutional policies, programs, and procedures.
- Proven track record of working collaboratively in a team.
- An understanding of diversity, equity, and inclusion principles in student support.
- Demonstrated ability to maintain confidentiality and handle sensitive information professionally.
Personal Attributes & Competencies
- Confidentiality and integrity;
- Team player with excellent interpersonal skills;
- Relationship builder & effective negotiator;
- Good Communication skills;
- Self motivated;
- Attention to detail;
- Adaptability and reliability.
Interested candidates are encouraged to apply with the subject ‘Academic Advisor’ by 5.00pm, Tuesday, January 14, 2025 to:
Director, Human Resource,
United States International University – Africa,
P. O. Box 14634-00800, Nairobi, Kenya
Email: jobs-dvcasa@usiu.ac.ke
Disclaimer: Only shortlisted candidates will be contacted.
USIU-Africa is an equal opportunity employer
