The Royal Danish Embassy in Nairobi represents Denmark in Kenya, Seychelles, Mauritius and Malawi as well as the United Nations in Nairobi. The Royal Danish Embassy in Nairobi is looking for a dynamic and full time Visa Officer with experience in handling Schengen visa applications to support the Danish visa case handling at the Regional Visa Hub at the Embassy.
Job description:
The Regional Visa Hub in Nairobi handles applications from countries in the region such as Kenya, Uganda, Tanzania, Ethiopia and Algeria. You will be part of a team with 12 colleagues.
Required and desired qualifications:
- Experience with visa processing. Experience in Schengen rules is an advantage.
- Fluency in written and spoken English is a necessity. Knowledge of other languages spoken in the countries the Visa Hub covers e.g Amharic is an advantage
- Relevant knowledge and/or experience from working in the countries the Visa Hub covers
- Experience with public administration
- Sound judgement abilities and great attention to details
- Experience with working across cultures is an advantage
- Robustness and ability to handle stressful situations in a competent manner
- Emphasis on thoroughness and ability to interact with the applicants and partners in a service-minded manner
- A team player with strong communication skills
- Strong cross cultural understanding and good interpersonal skills
- Strong IT skills as all processing is done electronically
Responsibilities
Main responsibilities:
- As Visa Officer you will process visa and residence permit applications from the countries in the region.
- You will be working with and ensuring the Schengen visa rules as well as the Danish administrative rules are followed.
- You will receive and register the applications and further conduct interviews with applicants, hosts, and other parties when needed.
- Working with residence permit and Schengen visa applications requires strong systematic and administrative skills.
- It is important that you can work in an independent and well-structured manner and with a great focus on details.
- After training and competence building, we expect that you are able to make good case assessments based on the rules and regulations and that you are proactive in delivering results.
- In your daily functions at the Regional Visa Hub at the Embassy in Nairobi, you will refer to the Team Leader of the Visa and Consular Team.
We offer:
- A permanent position in an international and dynamic environment, where we value delegation of tasks and responsibilities, openness, independence and have a minimum of hierarchy.
- Favourable employment conditions, healthcare coverage and pension scheme according to Staff Rules for mission employed staff
- Standard working hours of 37 hours per week including lunch
- 25 leave days per year as well as public holidays
- Being part of a team with a good team spirit in a busy and large embassy
- The Visa Officer will be employed according to regulations for Mission Employee staff at the Danish Embassy in Nairobi.
Employment is subject to successful presentation of a “No Criminal Record” and pass security clearance obtained from the relevant Danish authorities.
